Privacy Policy

"callmatrix.io" is a private company ("we", "us", "our", or "callmatrix.io"), and we are governed by applicable federal and state laws to protect the privacy of your information. We understand the sensitivity of your personal information and promise to not solicit any outside requests made to access it. We have implemented strict personal data protection practices that ensure your data is safe while in our care. Callmatrix wants you to know that we care about your privacy at all times and we are constantly looking for better ways to protect you and serve you better.

This notice will explain to you, Callmatrix’s customers and visitors to Callmatrix’s website, how Callmatrix manages and protects your personal data. We want to make sure that you fully understand what personal data we need from you in order to serve you better, how we use and protect your personal data and why we need your personal data when you are interacting with us.

What is personal data?

It is important to understand what we mean when we discuss personal data. Personal data refers to any information related to someone that can be identified through it either directly or indirectly. This means that, in some cases, a single element of information may not identify you but several pieces together will and, if they do, then they are considered personal data. Examples of personal data include your name, identification numbers, location, factors specific to your physical, mental, economic, or social identity, among others.

How does Callmatrix protect your personal data?

Callmatrix takes the protection and security of your personal data very seriously. We use physical, organizational, technical, and administrative measures to safeguard your personal data, and regularly re-assess and revise our policies and practices to improve security measures to protect personal data and seek to partner with organizations that do the same.

Please remember that no data transmission over the Internet, whether wired or wireless, is 100% secure, therefore we cannot fully guarantee the security of information transmitted to Callmatrix and cannot be responsible for the actions of any third-party that may intercept any such information. Once we receive your data, we commit to making all reasonable efforts to protect it to ensure it resides securely in our systems.
If you believe that your personal data may have been compromised by Callmatrix or by using Callmatrix’s website, products, or services, please contact our support team immediately. We will be happy to assist you.

Where does Callmatrix store your personal data?

The personal data that Callmatrix receives from you reside in different locations around the globe.

Information we collect & how we use it

We collect both Personally Identifiable & Non-Personally Identifiable information you provide on our website. You may be requested to provide your first name, last name, email address, phone number, and debit/credit card details in order to use our services. callmatrix.io may from time-to-time send you offers for goods and services relevant to the categories of interest you have chosen, through email, text messages, push notifications, and other digital mediums. While using our service and website, we automatically log & collect certain information about you. This information includes the URL that you used while visiting our website, the next set of URLs that you're visiting after the first URL, your browser type, and your IP address. We also use cookies on a few pages of our site. To opt-out of email promotions from callmatrix.io, you may send an email to privacy@callmatrix.io.

Your rights

Privacy and data protection regulations such as the GDPR and the CCPA grant you rights that you can exercise over the personal data that organizations like Callmatrix collect and manage about you. At Callmatrix we believe in providing these rights to all of our customers regardless of where they are located in the world. Every Callmatrix customer has the same rights over their personal data.

Unless there are clear exceptions because of legal or regulatory requirements, we will work to ensure that your requests are addressed within 30 days. These are the requests you may contact Callmatrix about:

You have the right to access the personal data that Callmatrix maintains about you, including the categories of data and how Callmatrix collects, processes and shares your personal data.

You have the right to request the deletion of your personal data, update or correct your data, object to the processing of your data, ask us to restrict processing of the data, or request portability of your data. In each particular case, we will inform you of the consequences of your request and if there are any exemptions to honoring your request based on legal, regulatory, or contractual requirements.

If Callmatrix has collected and processed your personal data based on your explicit consent, you have the right to withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing Callmatrix conducted prior to your withdrawal.

You have the right to be notified about a data breach that may impact the integrity, availability, or confidentiality of your personal data. Refer to our data breach notification section for more details.

You have the right to complain to a data protection authority about Callmatrix’s collection and processing of your personal data. However, we would appreciate it if you give us the opportunity to deal with your complaint internally before contacting a data protection authority.

You have the ability to access, update, or delete your personal data if you log into your account. Furthermore, you also have the ability to withdraw your consent to any marketing communications you have signed up for.

If you want to directly manage your personal data through the Callmatrix account and don’t know how to do this, refer to our articles about how to manage your account or how to close your account.

In order to exercise any of the rights you have over your personal data or if you are not able to complete your request directly through your account, please send an email to privacy@callmatrix.io Once we receive your request, we will contact you to provide acknowledgment and request further information if required. We will never discriminate against you for exercising your personal data rights.

Cookies

A cookie is a piece of data stored on your hard drive containing activity-based information about you, and it is designed to facilitate the receipt of targeted and relevant advertisements. The cookie is not associated with your personally identifiable information. You can always decline the cookies if your browser permits, but it should be noted that you might have to enter the same information multiple times while doing so.

Minors policy

callmatrix.io websites are intended for use only by adults. Minors are allowed to use the website, but they should be supervised by a guardian. We do not host any NSFW content on our website.

Callmatrix’s contact information

If you have any further questions about how Callmatrix collects, uses, discloses or protects your personal data or if you have any questions about this privacy notice, including any requests to exercise your personal data rights, you may contact us using the details set out below.

2093 Philadelphia Pike #4161
Claymont, DE 19703

Email: privacy@callmatrix.io

Policy update

This notice went into effect on July 21st, 2020, and was last updated on April 20th, 2020, and will remain in effect until modified or replaced. “callmatrix.io” encourages you to revisit our Privacy Statement to keep informed of any changes.