Inbound Phone Call. The Most Powerful Customer Touch Point.

Convert phone inquiries into paying customers

Managing inbound phone calls to your business has never been so easy….

Generate local or toll free numbers

Set up business rules for routing calls

Use the numbers in your marketing campaigns

Track calls as it happens

View live dashboards for performance of your campaigns

Adjust your call settings to maximize call conversion

Never miss a call. With our advanced call routing capability, you can route peak hour calls to your best available agents

LOCAL & TOLL-FREE NUMBERS

MULTI-LEVEL IVR

CALL ROUTING

CALL ANALYTICS

VOICE TRANSCRIPTION

CONCURRENT CALL HANDLING

OFF HOUR CALL HANDLING

CALL WHISPER

LIVE DASHBOARD

CALL RECORDING

AUTO CLASSIFICATION

CALL ATTRIBUTION

Cloud Contact Center

Set up your contact center in minutes without investing heavily in systems or resources. Perfect solution for businesses who don’t want to setup a dedicated or outsourced contact center to run their operations. Using our platform, you can set up your preferred local or toll-free numbers, build your own multi-level IVR, route calls based on agent availability & skills, monitor customer conversations as they happen, derive insights in the way you want

Call Intelligence System

Track calls like you track clicks. Attribute every call to the underlying media channel, optimize call routing to improve call response time, segment call data based on geography, time of the day or day of the week, visualize call trends over a period of time

Customer Relationship Management

Improve business relationships by managing and analyzing customer calls throughout the customer lifecycle. Use historical data about customer interactions to derive better insights. Offer dynamic custom greetings based on where customers are calling from and the time of the call. Build unique customer retention strategies while driving sales growth

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72% of Consumers would be extremely likely to ``Click-to-Call`` local Professional Services.
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70% of mobile searchers have called a business from Google search results.
Inbound phone calls to businesses predicted to grow 110% to 162 billion by 2019. (source: BIA / Kelsey). More than double the number of phone calls than in 2014.
77 billion inbound calls were made by high-intent mobile consumers to local businesses in 2014.